Personal information is various information related to identified or identifiable natural persons recorded electronically or otherwise, and does not include anonymized information. We will collect and use personal information that you proactively provide during or generated by using our products and/or services in accordance with the principles of legality, legitimacy and necessity for the purposes described in this policy. If we want to use your personal information for other purposes or scenarios not specified in this policy, or use the collected information for other purposes for specific purposes, we will inform you in a reasonable manner and obtain your consent again. Please note: Information that alone or in combination with other information cannot identify you or directly establish contact with you is not personal information. In addition, information that has been desensitized (that is, technical means are used to process personal information, so that the subject of personal information cannot be identified and cannot be restored after processing) does not belong to personal information. We do not need your authorization and consent when collecting and using such information. When your information can identify you personally, alone or in combination with other information, during the combined use, this information will be treated and protected as your personal information in accordance with this policy. 1.1 When you must authorize us to collect and use your personal information, we will collect, store and use the following information about you based on the principles of legality, legitimacy and necessity to achieve the following functions. If you do not provide this relevant information, you will not be able to enjoy certain related products or services we provide to you. These functions include: 1.1.1 Functions required to use and implement online platform services (1) Create an account When you register as a user and/or member of our company, you should at least provide us with your mobile phone number. We may verify your identity by sending a text message Captcha. If you only need to use browsing and search services, you do not need to register users and/or members and provide the above information. You can modify and supplement your nickname, gender, birthday, contact information, health information, family files and other relevant information, which all belong to your "account information". (2) Product/service information display and search You can accurately find the goods or services you need through search. We will retain your search content to make it easier for you to enter it repeatedly or to show you the goods or services associated with your search content. We may also obtain other information about you that we reasonably need to provide services and improve service quality, including relevant information you provide when you contact customer service, information in response to questionnaires sent to us when you participate in questionnaires, and relevant information we obtain when you interact with our affiliates and partners. We may associate information collected from your various devices so that we can provide you with consistent services on those devices. We may combine information from one service with information from other services to provide services to you. We will not provide your relevant personal information to third parties without your express consent. (3) Payment, recharge and invoicing When you place an order or recharge, you can choose the payment services provided by the third-party payment institutions we cooperate with (collectively referred to as "Payment Institutions") to make payment. In order to meet the needs of payment services, we will share your order number and transaction amount with these payment institutions, issue payment instructions and help you complete the payment. If you do not provide the foregoing information, you may not be able to use the relevant payment services. If you apply to us for an invoice, we need to collect and use at least your order number, order time, invoice amount, name and email address, subject to those shown on the invoice application page. (4) Delivery of products or services After you place an order, the third-party partners we cooperate with (including our suppliers, cooperative merchants or third-party distribution companies, etc.) may perform the receipt, transmission and delivery of the order. You know and agree that those third-party partners who work with us will use your order information for the purposes described in this section to enable the normal delivery of your order. If a third-party partner provides you with delivery services and will assist you in completing real-name authentication based on certain business laws, we may use your ID card to pass the proprietary equipment of the national authorized certification agency in this process. Device will verify your identity, and we will not collect your ID information. (5) Customer Service and After-Sales Our customer service and after-sales services will use your account information and order information, as well as other information disclosed by you during your contact with customer service, to contact you or help you solve problems, or to record handling plans and results for related problems. In addition, when you communicate with our customer service personnel, we will ask you to provide other reasonably necessary information in addition to the above information, depending on the specific circumstances, to further respond to your needs, verify your identity or process your complaints. (6) Message notification function You can obtain information related to your order status, marketing activity information, consumer reviews and other information through the message notification services we provide (including application push and SMS). For the purpose of providing you with this service, we may need to share your device information and location information with our designated provider that provides messaging or push services. Device information means that we will receive and record information related to the device you use based on your specific operations during access or use, including your device model, operating system version, device settings, MAC address, IMEI, IMSI, Android ID, IDFA, OAID and other device identifiers, device environment, mobile application list and other software and hardware characteristics. Please note that separate device information and service log information are information that cannot identify specific natural persons.If we combine such non-personal information with other information to identify a specific natural person, or use it in conjunction with personal information, such non-personal information will be regarded as personal information during the combined use, unless authorized by you or Unless otherwise stipulated by laws and regulations, we will anonymize and de-identify such information. We will carefully evaluate the legality, legitimacy and necessity of suppliers collecting the foregoing information, and require suppliers to take strict protection measures for your information and strictly abide by relevant laws, regulations and regulatory requirements. (7) Personal information that we may collect indirectly For the purposes of ensuring the security of your account, confirming transaction status, and providing you with after-sales and dispute resolution, we may obtain your personal information from third parties (For example, collect your transaction, payment, reservation and other information related to the transaction progress through the transaction objects you choose and the third-party information systems, payment institutions, etc. directly involved in the transaction, so that we can process your order and ensure the smooth completion of the service., or better prevent malicious behaviors such as fraud and swiping). We will obtain this information from our partners in accordance with the requirements of laws and regulations and agreements with third parties in accordance with the provisions of this policy. 1.1.2 For the purpose of security risk control, security management ensures the security of the operating environment and identifies abnormal status of member accounts, better protects the personal and property safety of you or other users or the public from infringement, and better prevents phishing websites, fraud, network vulnerabilities, computer viruses, cyber attacks, cyber intrusions and other security risks, and more accurately identifies violations of laws and regulations or Zhuozheng Medical related agreements and rules. We may use or integrate your location information, member account information, Order information, equipment information and other service log information related to our products and services, as well as information shared by our partners with your authorization or in accordance with the law, are used to comprehensively determine your account and transaction risks, perform authentication, detect and prevent security incidents, and take necessary recording, investigation, audit, analysis, and processing measures in accordance with the law. If you disagree with us to record the foregoing information, you may not be able to complete the risk control verification. 1.2 You can choose whether to authorize us to collect and use your personal information 1.2.1 Implementing additional functions and services When you interact with us and use the following additional functions, we may collect and use your personal information. If you do not provide this information, you may not be able to use these additional features or services that can bring you, but it will not affect your enjoyment of other services or functions. These additional functions include: (1) Geoposition-based information display: We will collect your location information (we only collect your geographical location at that time, but will not combine your location information from time to time to determine your whereabouts) to determine where you are, and automatically provide you with products and/or services that can be purchased in your area, such as providing you with the closest offline Zhuozheng medical institution and doctor. You can turn off the location settings in your device's system to stop our collection of location information, but you may not be able to use the services we provide to you based on geographical location, or the expected results of the relevant services may not be achieved. (2)Camera-based additional features: You can use this additional feature to complete video shooting, taking photos, scanning codes and Face Recognition login, participate in our online video night consultation services, or participate in our related marketing and promotion activities. Please know that even if you have agreed to enable camera permissions, we will only obtain relevant information from your camera or album when you actively click on the above functions. If you do not use the above functions, you may not allow this permission. (3)Additional functions based on album authorization: You can choose to turn on the system's album permissions and authorize us to access your album by proactively uploading pictures, videos, etc., so that you can publish content by uploading photos or videos. We will collect the above information that you choose to upload and publish. You can turn off this function in the system permissions. Once it is turned off, you may not be able to upload pictures and videos. (4)Additional features based on voice technology: You can directly use the microphone to consult and interact with our customer service, doctors and nurses via voice. In these features, we collect your recordings to identify your needs, customer service and after-sales needs. You can turn off this feature in system permissions. (5)Extended features based on calendar permissions: You can easily manage your custom matters and set important matter reminders by turning on calendar permissions. If you do not turn on this permission, you will not be able to use calendar management related functions, but it will not affect your use of other services. None of the above permissions will be enabled by default. We will get your confirmation before enabling this function. You can also check the enabled status of these permissions item by item through the settings function in your device system, and you can decide to turn these permissions on or off at any time. Even if we obtain these permissions with your authorization, we will not collect your information when the relevant features or services are not needed. 1.3 In the following circumstances, we may collect, use, share, transfer or publicly disclose your personal information in accordance with the law without your consent·It is necessary to conclude and perform contracts to which the individual is a party, or in accordance with the law. Labor rules and regulations and collective contracts signed in accordance with the law are necessary to implement human resources management;·It is necessary to perform legal duties or legal obligations;·In order to respond to public health emergencies, or to protect the life, health and property safety of natural persons in emergencies;·Carry out news reporting, public opinion supervision and other behaviors for the public interest, and process personal information within a reasonable range;·In accordance with the provisions of the Personal Information Protection Law, handle personal information that individuals disclose on their own or other legal disclosure within a reasonable range;·If it is necessary for an academic research institution to conduct statistical or academic research in the public interest, and when providing the results of academic research or descriptions to the outside world, it de-identifies the personal information contained in the results;·Other circumstances stipulated by laws and administrative regulations.1.4 Third-party SDK Description: In order to ensure the implementation of relevant functions of Zhuozheng Medical's official APP and Xiaochengchong and the safe and stable operation of the applications, we will authorize our partners to provide you with some services [In particular, we may access third-party software tool development kits (SDKs) from these authorized partners to implement relevant functions or services, and share the information necessary to implement the functions or services with these third parties]. Please note that we will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share personal information necessary to provide services. We will use our commercially reasonable efforts to require these partners to comply with relevant confidentiality and data security obligations. For the current situation of the third-party SDKs we have access to, see the appendix "List of third-party SDKs accessed by Zhuozheng Medical Official APP" to this policy 1.5 Rules for the use of your personal information (1) We will use the collected personal information in accordance with the provisions of this privacy policy and to realize our product and/or service functions. (2)After collecting your personal information, we will de-identify the data through technical means, and the de-identified information will not identify the subject. Please understand and agree that in this case, we have the right to use the de-identified information; and without disclosing your personal information, we have the right to analyze and commercially use the user database. (3)Please understand and agree that all personal information you provide when using our products and/or services will continue to be authorized to use it during your use of our products and/or services unless you delete it or refuse us collection through system settings. (4)We will conduct statistics on the use of our products and/or services, and may share this statistical information with the public or third parties to show overall usage trends of our products and/or services. However, these statistical information does not contain any identifying information about you. (5)When we display your personal information, we will desensitize your information through methods including content substitution and anonymization to protect your information security. (6)When we want to use your personal information for other purposes not set out in this privacy policy, or when the information collected for specific purposes is used for other purposes, we will seek your express consent. Please understand that the products and/or services we provide to you will be constantly updated and changed. If you choose to use other products and/or services not listed in this privacy policy, we will explain to you in detail the purpose, method and scope of information collection through agreements, page prompts, etc. before collecting your personal information, and solicit your consent. If you do not agree to provide the foregoing information, you may not be able to use the product and/or service, but this will not affect your use of existing products and/or services.
We may use Cookies or similar technology to collect usage information on Zhuozheng's official website and Zhuozheng Medical applications, but we will not use Cookies for any purpose other than those described in this privacy policy. When you use our products and/or services, we store small data files called cookies on your computer or mobile device. Cookies help us improve our website and your experience. You can manage or delete cookies based on your preferences. You can clear all cookies stored on your computer, and most web browsers have a feature to block cookies.
3.1 Sharing We are committed to keeping your information strictly confidential. Unless otherwise stipulated by laws, regulations and regulatory authorities, we will share your personal information with other parties only with your explicit consent. We share your information with third parties only based on the business scenarios of our products and/or services. If we need to share your information with a third party in order to provide you with products and/or services, we will obtain your explicit consent in various forms such as pop-up prompts and confirmation authorizations in accordance with the requirements of laws, regulations and national standards. In order to allow us to better understand your needs and preferences, and to provide you with more suitable and accurate products or services, we may share your personal information (such as mobile phone number, order information) with service providers that provide research and analysis services. We will share your necessary personal information with suppliers that support our functions. These supports include supplying or providing us with technical services, logistics and distribution services, payment services, card and coupon issuance, data processing, etc. The purpose we share this information is to enable the basic functions of our products or services (for example, we must share your necessary order information with a logistics service provider to arrange delivery). 3.2 Transfer We will not transfer your personal information to any company, organization or individual without your express prior consent. When changes involving acquisitions, mergers, or reorganizations, if personal information is transferred, we will continue to protect or require the successor of personal information to continue to protect your personal information in accordance with laws, regulations and security standards no lower than required by this privacy policy. If there is a change in the purpose of using personal information, we will require the company or organization to seek your authorization and consent again. 3.3 Public Disclosure We will only publicly disclose your personal information under the following circumstances: a with your explicit consent;b to third parties or administrative or judicial agencies in accordance with relevant provisions of the law or the requirements of administrative or judicial agencies;c If you violate relevant laws and regulations of China or this Application Service Agreement or related rules, you need to disclose it to a third party; d If you are a qualified intellectual property complainant and have filed a complaint, disclose it to the respondent at the request of the respondent so that the two parties can handle possible rights disputes.
4.1 The location of information storage is in accordance with the provisions of the Cybersecurity Law. The personal information we collect and generate will be stored within the territory of the People's Republic of China. You agree to return and store the personal information generated by users outside the People's Republic of China during the use of Zhuozheng products and services on servers within the territory of the People's Republic of China. In such cases, we will ensure that your personal information is protected with adequate and equal protection. However, in some special circumstances, we may need to share or transfer your personal information with third parties located in countries or regions outside China to complete and provide Excellence Services. The privacy-related laws of these countries or regions may differ from those of China. We will comply with China's laws on personal information protection and strive to ensure that these third parties that obtain your personal information will provide similar and/or comparable levels of personal information protection measures. If clearly required by relevant laws, we will conduct regular security assessments on the cross-border transmission of personal information and decide whether to continue to transmit your personal information across borders based on the assessment results. 4.2 Our technologies and measures to protect your personal information We will adopt security measures that meet industry standards, including establishing reasonable systems, specifications, and security technologies to prevent unauthorized access, use, and modification of your personal information, and to avoid data damage or loss. These measures include but are not limited to: (1) During the process of information transmission, we use network security layer software (SSL) to encrypt and transmit the information you enter to minimize the risk of interception of the information you enter;(2) When transmitting and storing sensitive personal information, we adopt various security measures such as encryption, rights control, and de-identification to ensure the security of transmission and storage;(3) We have strictly controlled the access rights of our data center to prevent unauthorized access and use of your information;(4) We have established a dedicated information security team to promote and ensure the security of personal information, and have established policies and processes related to data classification and classification, data security management, data security development, emergency response Service Incident Response Service, etc. to manage and regulate the storage and use of personal information. Please understand that the Internet environment is not 100% safe. We will try our best to ensure the security of any information you send to us. However, due to technical limitations and various possible malicious means, even if we do our best to strengthen security measures, it is impossible to always ensure that information is 100% safe. After the unfortunate occurrence of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and how you can prevent and reduce risks on your own. Suggestions, remedial measures for you, etc. We will promptly inform you of the relevant circumstances of the incident by email, letter, phone, push notification, etc. When it is difficult to inform the personal information subject one by one, we will issue an announcement in a reasonable and effective manner. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities. To this end, in order to protect your personal or property safety, please do not provide your personal information to us or any third party that provides services to you on our behalf in any unreliable information environment. 4.3 Personal Information Storage Period We promise to store your personal information within the minimum period stipulated by law. After your personal information exceeds the retention period, we will delete or anonymize your personal information in accordance with applicable laws. 4.4 Please note that when you successfully cancel your Zhuozheng account, we will delete or anonymize your personal information. When you or we assist you in deleting relevant information, we may not be able to immediately delete the corresponding information from the backup system due to applicable legal and security technical restrictions. We will securely store your personal information and restrict any further processing of it until the backup can be deleted or anonymized.
5.1 To inquire about your personal information, you can click on "Avatar" and "Family Members and Health Files" through the "My" portal of Zhuozheng's official APP and official Mini programs to access your avatar, nickname, contact number, gender, age, date of birth, file number and health information (see "Zhuozheng Files" for details). If you encounter operational problems during your visit and need to obtain other personal information that cannot be obtained as mentioned above, you can contact us through the method provided in this privacy policy. 5.2 To access and correct your personal information, you can use the "My" entry of Zhuozheng's official APP and official Mini programs, click "Avatar" and "Family Members and Health Files" to correct your avatar, nickname, contact number, gender, age, date of birth, file number and health information (see "Zhuozheng Files" for details). In addition to the information listed above, some of your personal information cannot be provided by us with services to access and correct. This information is mainly your device information collected to improve your user experience and ensure transaction security, and personal information generated when you use additional functions. We will only use this information within the scope of your authorization. You cannot access and correct this information, but you can contact us via email and we will modify, delete or anonymize it for you. 5.3 Change the scope of your authorization or withdraw your authorization If you want to change or withdraw your authorization for us to continue collecting and using your personal information, you can change your authorization for us to continue collecting personal information by deleting information, disabling device functions, etc. The scope or withdraw your authorization (For example, you can turn off your authorization for mobile albums through "Settings-Privacy-Photos" on your iOS device; for Android devices, please turn off your authorization for mobile albums through the relevant privacy settings of your device). You can also withdraw all authorizations for us to continue collecting your personal information by canceling your account. Please understand that certain functions require basic personal information to complete. When you change or withdraw your consent or authorization, we may not be able to continue to provide you with the services corresponding to the change and withdrawal of consent or authorization, and we will no longer process your corresponding personal information. However, your decision to change or withdraw your consent or authorization will not affect our previous processing of personal information based on your consent or authorization. 5.4 To delete your personal information, you can click on "Family Members and Health Files" through the "My" entry of Zhuozheng's official APP and official Mini programs to delete your contact number, gender, age, date of birth, file number and health information (see "Zhuozheng Files" for details). You can request us to delete personal information in the following circumstances: (1) if our processing of personal information violates laws and regulations;(2) if we collect and use your personal information without your consent;(3) If our processing of personal information violates our agreement with you;(4) If we terminate our services and operations. Under normal circumstances, we will respond or process you within 15 days after verifying your user identity. Please note: When you or we assist you in deleting relevant information, due to applicable legal and security technical restrictions, we may not be able to immediately delete the corresponding information from the backup system. We will securely store your personal information and restrict any further processing of it until the backup can be cleared or anonymized. 5.5 Cancellation If you want to cancel your member account, you can contact us through email at the end of the document, and please follow the prompts in the email reply to perform relevant actions and provide relevant identity verification information. After verifying your identity and officially initiating the account cancellation process for you, we will stop providing you with products or services, and delete, anonymize or process your personal information in other ways prescribed by law in accordance with relevant laws and regulations. 5.6 Get a copy of your personal information If you need to obtain a copy of your personal information collected by us, we will respond to your request at a certain cost as appropriate, provided that it complies with relevant legal requirements and is technically feasible. 5.7 Constraints on automated decision-making by information systems In some business functions, we may only make decisions based on non-manual automated decision-making mechanisms including information systems, algorithms, etc. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation, and we will also provide appropriate remedies. 5.8 In response to your request, if you are unable to access, change or delete your personal information through the above methods, or if you need to access, change or delete other personal information generated when you use our products or services, or if you believe that we have any violations of laws and regulations or agreements with you regarding the collection or use of personal information, you can contact us through the contact information at the end of the document. In order to ensure the security of personal information, we may perform necessary identity verification on you when we respond to your request to access, change or delete your personal information. After receiving your feedback and verifying your identity, we will generally respond to your request within 15 days. In addition, you understand and understand that we will not be able to respond to your request under the following circumstances related to personal information: 1. Directly related to national security and national defense security;2. Directly related to public safety, public health, and major public interests;3. Directly related to criminal investigation, prosecution, trial and execution of judgments;4. There is sufficient evidence that you have subjective malice or abuse of rights;5. To protect your life, property and other important legal rights and interests, but it is difficult to obtain your authorization and consent;6. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;7. Involving trade secrets;8. Other circumstances stipulated by laws and regulations. In principle, we will not charge any fees for your reasonable requests, but for repeated requests that exceed the reasonable limit, we will respond to your request after charging a certain cost as appropriate.We have the right to refuse requests that are unreasonably repetitive, require excessive technical means (for example, need to develop new systems or fundamentally change current practices), pose risks to the legitimate rights and interests of others, or are unrealistic. 5.9 Rights of close relatives of the deceased If our user unfortunately passed away, his close relatives can contact us through the contact information announced by us in this agreement to obtain relevant guidance to exercise their legitimate and legitimate rights and interests as stipulated by law.
Our products and services are mainly aimed at adults. We attach great importance to the protection of personal information of minors. According to relevant laws and regulations, if you are a minor under the age of 14, you must obtain written consent from your parent or legal guardian before using our products or services. If you are the guardian of a minor, if you have any questions about the personal information of the minor under your guardianship, please contact us through the contact information in this agreement.
For the purpose of providing you with better services, we may revise and update this policy in due course. We will ask for your consent again for the revised or updated privacy policy. Please be sure to pay attention to and understand the changes to this Privacy Policy. Once it is changed and your consent is sought, it will be deemed that you fully understand and fully accept the changed Privacy Policy. When the purpose, method, and scope of collecting and using personal information change, we will notify you again through pop-up windows, push messages, emails, etc., and seek your consent.
We have established a special personal information protection team and personal information protection person. If you have any questions, opinions or suggestions about this privacy policy or matters related to your personal information, please contact us through the following methods. Address: 4th Floor, Block A, Wanrong Building, No. 1029 Nanhai Avenue, Nanshan District, Shenzhen E-mail: app_feedback@differentitclinic.com Under normal circumstances, we will reply within 15 days after receiving your relevant contact information and verifying your identity. If you are not satisfied with our response, especially if you believe that our personal information processing behavior has harmed your legitimate rights and interests, you can also seek a solution by filing a lawsuit with a court with jurisdiction where the defendant lives.
9.1 Andriod and IOS version Zhuozheng Medical official APP (1) Gaode Map SDK scenario description and special instructions: Provide you with map service to find nearby network information. The types of main personal information collected include obtaining latitude and longitude of the user's current location. Data recipient name: Gaode Software Co., Ltd. Privacy policy link, official website link or security description: https://lbs.amap.com/home/privacy/(2) Shence SDK scenario description and special instructions: Types of main personal information collected to analyze and improve our products or services: browser information, operating system information, network information, browsing sources, ANDROID ID and other information: Data recipient name: Shence Internet Technology (Beijing) Privacy policy link, official website link or security instructions: manual.sensorsdata.cn/sa/2.1/ tech_sdk_client_privacy_policy-22255998.html (3) WeChat SDK scenario description and special instructions: It is convenient for you to use your WeChat account for account binding or one-click quick login, as well as convenient for you to use WeChat sharing and Weixin Pay. The types of main personal information collected include device information (device identification), device model, operating system, WeChat version number, network type and status, network quality, IP address, service log information (Browsing records, search query records, service failure information, referral website, etc.) Name of data recipient: Tencent's privacy policy link, official website link or security description: https://open.weixin.qq.com/(4) Alipay SDK Scenario description and special instructions: Types of main personal information collected to facilitate your use of Alipay payment: Device information (IMEI, IMSI, SIM card serial number, MAC address), name of network information data recipient: Alipay (Hangzhou) Information Technology Co., Ltd. Privacy policy link, official website link or security description: https://opendocs.alipay.com/open/54